Shipping
Return policy
Privacy Policy[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text]
Company Info
www.resortboutique8.com is operated by I & R e-commerce. We are a company registered in East Timor. Our registered office is at Timor Plaza, CBD3, unidade 203A, Comoro, Posto administrativo Dom Aleixo, Dili, Timor – Leste.
Our email address is info@resortboutique8.com
Shipping Info
Unless otherwise specified, the following shipping methods will apply:
We will provide you with a tracking number for your package and you can track your package on the following websites:
Domestic (within Indonesia)
After production, your order should arrive within 1 to 2 business days.
J&T
To track your order, visit http://jet.co.id/
JNE
To track your order, visit http://www.jne.co.id/id/tracking/trace
International (outside Indonesia)
After production, your order should arrive within 3 to 5 business days
TNT
To track your order, visit https://www.tnt.com/express/en_vn/site/home.html
DHL.
To track your order, visit https://dhlecommerce.asia/track/Track?ref=
Returns Info
As all our orders are made to order, we do not allow for returns of unwanted items.
Should the product be damaged or defective, please contact us within 15 days of receiving the order, and we will ensure that it be rectified or your money back.
Privacy Info
Resort Boutique 8 will, at all times, keep your Personal Information confidential and will only process information that is required to enable us to perform our duty and provide you with the best possible service! Our customers’ privacy is very important to us and will take all reasonable and required steps to protect your Personal Information. Below we have shown how we would collect and use your personal information.
When you create an account the personal information we collect may include your:
- Name and Surname
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
- Gender
- ID number / passport number
If a refund is necessary, we may request your bank account details in order to make payment.
The personal information we collect from you will be used in some or all of the following ways:
- To identify you
- To deliver the products you have purchased from RB8
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
